PRODESP

IMPACTOS da nossa solução

Melhorias nos processos de desenvolvimento, com utilização de metodologias ágeis de maturidade (CMMI 3), de forma sólida, estruturada e com alto nível de eficiência.

O problema:

O cliente destacou a necessidade de aumentar a disponibilidade de recursos para o desenvolvimento de soluções de T.I. customizadas para atender os órgãos do Governo do estado de São Paulo.

A solução:

Foi criada uma estrutura de atendimento especializada e multidisciplinar, que identifica as necessidades do cliente, e assim, são formados squads ágeis e/ou equipes dedicadas.

Tecnologia utilizada:

Squads Ágeis de Inovação.

Our Solution

Our Solution

Service Desk

IT infrastructure support services at several levels and personalized human and/or automated customer service through multichannels: voice and messaging: and call center services aimed at resolving doubts, complaints, sales and direct and indirect customer support.

MRC-E

Montreal solution for registering vehicle financing contracts with direct integration with DETRAN`S

Digital Print

Solutions that optimize the formatting and sending of documents containing variable data, via digital or printed media

Agile innovation squads and software factory

Technological innovations for transforming business processes and software factories

Data Center/ Cloud solutions

Data processing center with an available environment for installing computer systems, including telecommunication services, data storage and general facilities services.

BPO

Continuous improvement of results through the application of advanced technology and professionals experienced in mapping, automating, and managing processes.

Creditools

A management system for real estate financing contracts and BPO services, which optimizes all phases of the process, from origination to closing,(final settlement of the contract) complying with all current legislation with high performance and security.

Consigo

Payroll solutions for financial institutions, companies and employees

Biometrics

biometric solutions based on ABIS technology for civil, criminal, forensic, and prison identification.

Knowledge management

Services and solutions that work with tangible and intangible assets to transform business processes through planning, analysis, design, implementation, monitoring and refinement, supported by processes for retaining, disseminating, collaborating and sharing corporate information.

Govplace

The Govplace Portal works like a marketplace, bringing together the most diverse municipal services in one place and online. These include the municipal management system-e- Cidade, Distance learning- EAD and the Call center