Do you know what to do when you want to get that project off the ground and "bring it to life"? In this blog, we'll show you the concept of the Business Process Management System - BPMS. In addition, we'll find out about the advantages of adopting this technology in your company.
And to enrich our knowledge of the content of this article, we've enlisted the help of our expert Diovani Luiz Merlo, a Certified Business Process Professional (CBPP).
CBPP (Certified Business Process Professional) by the Association of Business Process Management Professionals -
ABPMP since 2011, who knows everything and more about BPMS, to talk about this software, which he emphasizes is an information technology whose main objective is to automate business processes based on modeling/design using the Process Model and Notation - BPMN, also known as model and notation process management.
According to the expert, if we could summarize what characterizes this solution in one sentence, it would be the possibility of automating business processes that were previously recorded on paper as flowcharts and other notations, and which can now be transformed into software guided directly by business processes. However, there is a very common misconception among people when it comes to defining the objectives of each technology.
It's very common to confuse Business Process Management (BPM) with BPMS CBOK. But according to the BPM CBOK version 3, created by the International Association of BPM Professionals, BPM is the technique, i.e. the method, and BPMS is the tool.
According to Diovani, a BPM technology associated with a BPMS differs from traditional software solutions mainly because it aims to automate business processes and not develop traditional information systems. In other words, although a BPMS solution is and also produces software, the ultimate goal is not the systems themselves, but to bring improvements to business processes, not by replacing legacy transactional systems, but by improving the organization in the way business processes are carried out and at which points in these processes transactional systems are really necessary.
It's easy to understand when you have an expert on your side, isn't it?
But remember, you need to set an objective for the software. Therefore, technology qualifies, maps and automates any process in a company, ensuring that strategies are executed, business objectives are met and goals are achieved.
When we talk about BPMS, the benefits are varied. That's why we're going to give a few examples of the advantages of using this software:
- For the company, it is notable that the responsibility and knowledge about the processes, with more agile feedback, qualifies the execution of the same as a whole;
- For the client, the software acts to focus on the client, meeting their needs and automating their processes, resulting in client satisfaction;
- As for managers, it is up to them to analyze the behavior of the BPMS in the company's planning, studying its performance and its projections in the company's actions, and consequently, improving the objectives;
In short, the benefits are fundamental for the company to evolve its maturity. Automating the company's processes with the BPMS generates fewer delays in responses and greater controls and monitoring for proactive rather than reactive action in the company's tactical and strategic spheres.
What about you? What are you waiting for to get your hands on this software that will put your company ahead of the rest?
MONTREAL, the present future.
Contribution Diovani Luiz Merlo - Information Technology Consultant
